Thank you for purchasing EyeX Smartglasses.

Please feel free to reach out to us if you need any help with the glasses.

After powering on, if blue light is blinking and if you still do not see EyeX in phone Bluetooth menu, turn off the Bluetooth and turn it back on the phone. If you are still not able to pair to the glasses from your phone, please factory reset the glasses using the below procedure:

  • 1Swipe backward and forward in sequence (within 1 second) on the right temple (You will hear a clicking sound after each swipe)
  • 2When the glasses ask you to confirm factory reset with a backward swipe, please do so
  • 3Wait for the glasses to complete factory reset. It will announce “Factory reset complete” and then announce “discoverable”
  • 4You will see a blue light flashing once in 2 seconds. Now you will be able to pair the glasses with your phone

We encourage you to call us if you have any questions on how to use the glasses. Please call

833-946-4625

M-F 8 AM to 5 PM PST

troubleshooting

Use the one with headset icon. This is the audio part of the Bluetooth. The one with computer monitor icon is BLE part of the Bluetooth. With audio connection, the BLE will automatically connect in the background

Use the one with headset icon. This is the audio part of the Bluetooth. The one with computer monitor icon is BLE part of the Bluetooth. With audio connection, the BLE will automatically connect in the background

Use the one with headset icon. This is the audio part of the Bluetooth. The one with computer monitor icon is BLE part of the Bluetooth. With audio connection, the BLE will automatically connect in the background

Use the one with headset icon. This is the audio part of the Bluetooth. The one with computer monitor icon is BLE part of the Bluetooth. With audio connection, the BLE will automatically connect in the background

Use the one with headset icon. This is the audio part of the Bluetooth. The one with computer monitor icon is BLE part of the Bluetooth. With audio connection, the BLE will automatically connect in the background